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FAQ

What proof do you have that your products actually work?

Please visit our Clinical Results page.

How do I figure out which products are organic and which products are just “natural?”

Juice Beauty goes beyond natural. “Natural” products don’t have any regulation so any company can name their products “natural” if they have a few ingredients that come from the earth. Natural products range from some pretty good companies trying to do the right thing …to hundreds of personal care companies that are simply using the term “natural” for marketing purposes.

However, “Organic” goes way beyond “Natural”.

If a product is labeled Organic on the front of the package and sold in the State of California (and soon Colorado) which has extremely rigorous organic regulations…then generally, the products contain USDA certified organic ingredients from farms that use a system of farming that maintains and replenishes soil fertility without the use of toxic and persistent pesticides and fertilizers.

Be watchful of some of the products that contain the word Organic in the label:

In the United States, the product NAME can contain Organic or some cute form of Organic (like “Organix”) and have little to no organic ingredients. The Product Name is exempt from all regulations and this is the loophole that many companies use to falsely market their products as organic.

JUICE BEAUTY SKINCARE IS CERTIFIED ORGANIC for every one of our products not just a few products! Many companies will “greenwash” and work hard to have a few organic products so their whole line can look “organic” but Juice Beauty uses high standards for every one of our products and we work hard to perfect “just in time” manufacturing so there are fresh products on the shelves at all times.

Do you have any Before and After photos for your Blemish Clearing System and how long will it take to see results?

You should start seeing results by the 5th – 6th day of using this regimen. The Organics To Clear Skin products will start healing your skin while hydrating. Don’t expect an immediate drying (that results in redness and a vicious breakout cycle) but expect a daily healing process of powerfully but gently melting away those blemishes. Please CLICK HERE to view Before and After photos and video of our Blemish Clearing System and See the Results.

I’m seeing AMAZING results with my skin, better tone and texture. What do you think is the “secret” ingredient that is causing this terrific action?

The amazing results are from a combination of our antioxidant packed 100% certified organic juice base, potent vitamins and organic fruit acids. Each Juice Beauty collection has powerful ingredients specifically surrounding the specific needs for that collection.

Daily Essentials: Resveratrol rich grapeseed, fruit acids, peptides, jojoba, shea

Blemish Clearing: Willow bark salicylic acid, organic fruit acids, CoQ10 and Vitamin C

GREEN APPLE ™ Collection: Organic Fruit Acids, alpha lipoic acid, peptides, Coq10

STEM CELLULAR ™ Repair Collection: Fruit Stem Cells, vitamin C injected into a Resveratrol grapeseed base

ColorCare Collection: Acai & Goji berries, resveratrol rich grapeseed, aloe & mineral powders

I heard that Juice Beauty has the highest Vitamin C content in skincare. What is the exact percentage and explanation for this?

Since Juice Beauty products start with an organic juice base, instead of a tap water base or a petroleum base like most beauty products, we have a high Vitamin C content in our products.

Vitamin C is available in both water-soluble and fat-soluble forms. Juice Beauty formulas can include both forms of Vitamin C for optimum results.

Juice Beauty’s organic juice base includes juices that are rich in water-soluble Vitamin C. Our organic grape and apple juices also add to our Vitamin C content. Please note that our water-soluble Vitamin C will not show up on our ingredient label as L-Ascorbic Acid, as it is a nutrient found in our organic juices fresh from our organic farms. In addition, our juice base is among our highest percentage ingredient in our formulas and is listed first and thus our products are packed with potent Vitamin C.

I’ve been using one of the popular acne benzyl peroxide brands that advertise all over TV but it is causing a redness, skin stripping, drying cycle that is making my skin worse. What should I do?

Most people fighting acne look to products that contain harsh ingredients such as benzyl peroxide and alcohol, because they want their blemishes to dry and go away fast (who doesn’t?) Although your skin may dry, alcohol and benzyl peroxide are very irritating to your skin, so you may see immediate improvement but you’ll get caught in that overdrying/irritated vicious breakout cycle. Other ingredients in these products that harm your skin include artificial fragrance and dyes, and anything ending in the word “paraben”. These are all irritants to already irritated skin

Juice Beauty’s Organics To Clear Skin regimen is here to change that! Some people think that natural and organic products, won’t be as effective in clearing skin. The products found in this kit contain such powerful and beneficial, organic ingredients that you will be blown away by the end result. Ingredients such as Organic Fruit acids (Alpha Hydroxy Acids) and willow bark Salicylic Acid work to safely and effectively dissolve bacteria build up and unclog pores. Vitamin C & CoQ10 help with cellular turnover and deep tissue repair. Other ingredients such as Organic Aloe & Algae will help soothe and heal your skin as you move toward that flawless complexion. These are just a few of the many powerful ingredients contained in Juice Beauty’s, Organics To Clear Skin Kit. So give it a try! You have nothing to lose and only a clear, healthy complexion to gain!

How do I sift through all these products to find out which products are right for me?

We have organized our products into collections to meet the needs of each individual skin type and concern.

Daily Essentials:
Every Organic Drop Feeds Your skin: packed full of ingredients such as resveratrol rich grapeseed, fruit acids, peptides, jojoba and shea, this collection is perfect for a customer with sensitive skin that wants to see results.

Blemish Clearing Collection:
Heals While Hydrates: This collection is for the customer with oily skin that need help to balance oil products while clearing skin of blemishes. Ingredients such as Willow Bark Salicylic acid, organic fruit acids and CoQ10 remove unwanted blemishes while clearing skin in as little as 2 weeks.

GREEN APPLE ™ Collection:
Brighten, Lighten, Tighten: This collection is recommended for the customer who is 30 years of age and up. Powerful ingredients including alpha lipoic acid, peptides and CoQ10 have been clinically validated to brighten, lighten and tighten to even skin tone and texture.

STEM CELLULAR ™ Repair Collection:
Scientific Technology, Organic Innovation, Ultimate Results: This Clinically Validated collection has been proven to reduce wrinkles depth and smooth skin for ageless beauty. The combination of Organic Fruit Stem Cells and Vitamin C injected into a resveratrol rich grapeseed base provides the perfect cocktail to turn back time.

ColorCare Collection:
ColorCare Your Skin will Crave: Full coverage makeup will give you a flawless look and feel. Using ingredients such as acai and goji berries, aloe and mineral powders each product replenishes for an air brushed look and feel.

I am an international customer. Where can I purchase your products?

Juice Beauty is rapidly expanding internationally. Check out our Store Locator page and click on the link next to “Looking for international shipping?” to see if we are in your area. If you are located in Europe, please visit www.naturismo.com to order.

What ingredients should I avoid?

Parabens, propylene or butylene glycols, petroleum, sulphates, PEGs, TEA, DEA, phthalates, GMO, silicones, pesticides, artificial dyes or fragrances. One way to avoid pesticides in beauty products is to buy certified organic products with the USDA seal or the Certified Organic Seal on the front of the box or product.

Why do most companies use petroleum as a base and what is butylene and propylene glycol?

Petroleum, butylenes and propylene glycol are used because they are inexpensive fillers and they feel slick on your skin. Unfortunately, these ingredients are most often laced with dioxane and they actually halt the absorption of good ingredients as it acts as a barrier to the inner layers of the skin.

Additionally, Juice Beauty supports less petroleum drilling and exploration and supports finding alternatives for our beauty products (such as antioxidant packed organic juice!!) as well as for our automobiles.

Are your products Gluten Free?

Every single Juice Beauty product is Gluten Free. Juice Beauty products are manufactured in cosmetic labs that do not manufacture food and do not use wheat based ingredients and therefore do not have wheat in their labs.

Why use skincare products made with organic ingredients?

Because your skin absorbs over 64% of what you place on it, why not use the most healthful products on the market? People use organic beauty products for the same reason they buy organic food because they care about their health, their family’s health and the environment.

Beauty products and foods that are made with organic ingredients are spared the application of toxic and persistent insecticides, herbicides, fungicides and fertilizers. Many Environmental Protection Agency (EPA) approved pesticides were registered long before extensive research linked these chemicals to cancer and other diseases. In the long run, organic farming techniques provide a safer, more sustainable environment for everyone. The Journal of Agricultural and Food Chemistry, 2002 published a study that found higher antioxidant benefits in organic fruit than non-organic fruit. These essential nutrients are vital for healthy, radiant skin.

I’ve heard that there is quite a bit of research on the potential effects of all these unnecessary chemicals and additives in beauty products. Where can I find more information?

There are many leading researchers that have proven that the dozens of ingredients that are commonly used in both prestige and drugstore personal care products are potentially harmful. These researchers have proven that many of these ingredients are endocrine and estrogen disrupters. Medicine has also proven that endocrine and estrogen disrupters increase the incidence of certain cancers. Two good websites to look at for more information are:

Environmental Working Group: www.ewg.com

San Francisco Breast Cancer Fund: www.breastcancerfund.org

The SF Breast Cancer Fund publishes an excellent “State of the Evidence” report annually that provides an eye opening glimpse into these commonly used chemicals and their potentially harmful effects.

If these ingredients and chemicals are harmful, why do the large cosmetic companies use them and why doesn’t the FDA do something about it?

Large cosmetic companies are not in the business of health or environment; they are in the business of beauty. Beauty products in the United States are largely unregulated with the exception of two areas:

- SPF values

- Organic labeling in the State of California

What are the benefits of using certified organic juice concentrates?

Juice Beauty uses over 30 freshly-squeezed organic juice concentrates as our base, not water (we always wonder – why are people paying for products that contain 95% water when you can get this from your tap?). Organic juices are rich in potent antioxidants, essential vitamins, vital phytonutrients and powerful hydroxy acids and also help with the penetration of our other active age defying ingredients.

Antioxidants help prevent the signs of aging (by fighting free radical damage), thus bringing back the skin’s natural radiance. Higher antioxidant benefits have been found in organic fruit juice, the key ingredient in Juice Beauty. Juice Beauty combines certified organic juices with age-defying antioxidants, performance-oriented peptides, refining hydroxy acids, essential vitamins and nutrients, rich organic shea, jojoba and olive oils to achieve healthy, radiant skin.

Juice Beauty products are pH balanced and formulated for even the most sensitive skin.

Your best selling GREEN APPLE ™ Peel is my favorite product but my face gets red when I use it. Is this OK?

Our GREEN APPLE ™ Peel is very active and will cause some light to moderate redness and, possibly, warm or tingling sensations. These usually subside within several minutes of rinsing the Peel away. We recommend using the Peel before bed so your skin has a chance to rejuvenate over the night.

Our GREEN APPLE ™ Peel contains powerful organic fruit hydroxy acids, rather than acids created in a lab environment. These organic ingredients will exfoliate your skin thoroughly removing dead skin cells & unclogging pores – without stripping or drying your skin. In fact, the organic fruit juice will hydrate your skin.

If you experience a stronger reaction, your skin might be too sensitive for alpha and beta hydroxy acid peels. We always recommend a skin patch test prior to using any product. Just put a dab of any product on the most sensitive part of your skin to check for reaction.

Most of our customers generally notice an improvement in skin tone and texture after the redness subsides.

Will your juice based products feel sticky on my skin?

Juice Beauty enriches our products with essential fatty acids and other ingredients such as rich organic aloe, jojoba, and shea that make the products smooth and luxurious. All of our products are extremely concentrated so a bit goes a long way!

If you need even more moisture, try Juice Beauty’s Organic Moisture Concentrate (at night) for a super luxurious feel and also Juice Beauty’s Hydrating Mist will also top off any of our products and help with absorption and gaining that luxurious feeling. (That’s what the celebrity make-up artists use!)

Who certifies Juice Beauty’s organic ingredients?

Rest assured that all Juice Beauty’s organic ingredients are certified by a United States Department of Agriculture (USDA) approved agency. We source all of our organic ingredients, including our juices, aloe vera, honey, botanicals, plant oils, sugar and essential fatty acids, directly from USDA approved certified organic farms. We hold organic certificates from the state in which each organic ingredient is grown, including CCOF (California Certified Organic Farmers), Oregon Tilth, Quality Assurance International and Washington Department of Agriculture.

Why does Juice Beauty avoid harsh paraben preservatives?

Parabens are synthetic preservatives that are commonly used in beauty products. Several researchers reported that parabens were found within human breast tumors. Juice Beauty was one of the first companies to be completely Paraben free.

How many dull, dead skin cell layers can be removed by the GREEN APPLE ™ Peel?

The epidermis, the top most layer of skin, is only 0.1 to 1.5 millimeters thick. It is made up of five layers: the basal cell layer, the squamous cell layer, the stratum granulosum, the stratum lucidum, and the stratum corneum. Working together, these layers continually rebuild the surface of the skin from within, maintaining the skin’s strength and helping to thwart normal wear and tear and sun damage.

The stratum corneum is the outermost, visible layer of the epidermis. The stratum corneum is made up of 10 to 30 thin layers of dead cells. The thickness varies depending on health, age, and location on the body. The stratum corneum is protected by a thin layer (approximately 5 cells thick), the acid mantle, made up of water (perspiration) and oil (sebum).

As the outermost cells give way to wear and tear, they are replaced from within by new layers of strong, long-wearing cells. In the average adult, it takes nearly a month for the stratum corneum to be completely replaced. The replacement process generally slows with age.

Juice Beauty’s (PATENTED) GREEN APPLE ™ Peel blends a powerful hydroxy-acid complex of certified organic apple, lemon, grape juices, raw cane sugar, and white willow bark to dissolve and free dull, lifeless skin for instantly and visibly improved skin tone and texture.

Alpha hydroxy acids are derived from fruit and peptide sugars. Alpha hydroxy acids cause the cells of the epidermis to become “unglued” allowing the dead skin cells to slough off, making room for new growth. An example of a beta hydroxy acid is salicylic acid. The main difference between alpha hydroxy acids and beta hydroxy acids is their lipid (oil) solubility. Alpha hydroxy acids are water soluble only, while beta hydroxy acid is lipid (oil) soluble. This means that a beta hydroxy acid is able to penetrate into the pore which contains sebum and exfoliate the dead skin cells that are built up inside the pore.

The GREEN APPLE ™ Peel begins by removing the protective acid mantle cell layers, approximately 5 cells thick. The alpha and beta-hydroxy acids continue to unglue the dead skin cells of the underlying stratum corneum. Depending on age and thickness, as many as 10 cell layers can be removed.

We recommend that anyone using Juice Beauty’s GREEN APPLE ™ Collection (and everyone in general!) use Juice Beauty’s spf products that contain both UVA and UVB protection. Additionally, anyone buying any new beauty product of any kind should conduct a patch test on a sensitive (non-facial) part of their skin to make sure that this product will work for you and not cause over sensitivity

What is organic?

Organic refers to the way agricultural products food and fiber are grown and processed. Organic food production is based on a system of farming that maintains and replenishes soil fertility without the use of toxic and persistent pesticides and fertilizers. Organic foods are minimally processed without artificial ingredients, preservatives, or irradiation to maintain the integrity of the food.

Do organic farmers ever use pesticides?

Prevention is the organic farmer’s primary strategy for disease, weed, and insect control. By building healthy soils, organic farmers find that healthy plants are better able to resist disease and insects. Organic producers often select species that are well adapted for the climate and therefore resist disease and pests. When pest populations get out of balance, growers will try various options like insect predators, mating disruption, traps, and barriers. If these fail, permission may be granted by the certifier to apply botanical or other non-persistent pest controls under restricted conditions. Botanicals are derived from plants and are broken down quickly by oxygen and sunlight.

How will purchasing organic products help keep our water clean?

Conventional agricultural methods can cause water contamination. Beginning in May 1995, a network of environmental organizations, including the Environmental Working Group, began testing tap water for herbicides in cities across the United States’ Corn Belt, and in Louisiana and Maryland. The results revealed widespread contamination of tap water with many different pesticides at levels that present serious health risks. In some cities, herbicides in tap water exceed federal lifetime health standards for weeks or months at a time. The organic farmer’s elimination of polluting chemicals and nitrogen leaching, in combination with soil building, works to prevent contamination, and protects and conserves water resources. Juice Beauty is doing our part, by purchasing only USDA certified organic ingredients to support these great farmers that are trying to save our planet!

Are Organic Beauty Products and Organic Food better for you?

Science has proven that your skin absorbs up to 64% of what you place on it. Organic beauty products and foods are spared the application of toxic and persistent insecticides, herbicides, fungicides and fertilizers. Many Environmental Protection Agency (EPA) approved pesticides were registered long before extensive research linked these chemicals to cancer and other diseases. In the long run, organic farming techniques provide a safer, more sustainable environment for everyone. The Journal of Agricultural and Food Chemistry, 2002 published a study that found higher antioxidant benefits in organic fruit than non-organic fruit.

Why do organic beauty and food products sometimes cost more?

Prices for organic beauty products and foods reflect many of the same costs as conventional items in terms of growing, harvesting, transportation and storage. Organically produced foods must meet stricter regulations governing all of these steps, so the process is often more labor- and management-intensive, and farming tends to be on a smaller scale. There is also mounting evidence that if all the indirect costs of conventional food production cleanup of polluted water, replacement of eroded soils, costs of health care for farmers and their workers were factored into the price of food, organic foods would cost the same or, more likely, be cheaper.

How long is your shelf life and what do you preserve with?

If stored out of direct sunlight and excessive heat, Juice Beauty products are safe and effective for up to 24 months after the manufacture date. Your safety is our first concern and as a result, Juice Beauty has worked diligently to find safe preservatives that provide effective protection.

Juice Beauty uses freshly squeezed, organic juices as the base in our skin care products. Our juice solution in combination with food-grade preservatives has passed lab stability testing for proven product safety.

Juice Beauty’s Skincare products, made with organic ingredients, are preserved with a combination of safe and effective food grade preservatives that include ethylhexyl glycerin, sodium benzoate and potassium sorbate. Our USDA products are preserved with organic grape alcohol. Some of our original formulations are preserved with Sage derived phenoxyethanol. These preservatives are safe, effective, naturally derived alcohols that are used at percentages less the 0.3%.

Rest assured that health and safety is a top priority at Juice Beauty, which is why we have successfully replaced toxic paraben preservatives with safe and effective alternatives.

What is Auto-Replenishment?

Auto-Replenishment is the most convenient way to enjoy your favorite products and never run out of your beauty necessities. We automatically send you the products you subscribed to based upon your chosen frequency. The program is easy to use and customizable, so you can make changes online whenever you need. Just tell us how often you want your products, and we’ll take it from there. With each order, you receive 5% off + FREE SHIPPING.

You always have complete control over your Auto-Replenishment orders, and we send an email reminder 10 days before each order ships. You can change your delivery frequency, next order date, or quantity by visiting ‘Replenishment Service’ located within the ‘My Account’ section. Changes to orders can be made any time within 24 hours of the next scheduled shipment date, and you can cancel at any time.

How do I create a subscription for Auto-Replenishment?

Creating a subscription is easy; it can be done while browsing on a product page or while reviewing items in the shopping cart. To subscribe, simply select the Auto-Replenishment option for your desired product, select your preferred delivery frequency, and then check out as normal.

What will happen after I join Auto-Replenishment?

After you join Auto-Replenishment, you will receive an email confirming your subscription. This email will include a link to access your Auto-Replenishment where you can manage your future orders, subscription items and subscription account information.

We will place your Auto-Replenishment orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. Prior to each Auto-Replenishment order, we will send you an email reminder. You will also receive email notifications regarding other important information related to your Auto-Replenishment account, such as if your product is discontinued, if you cancel your subscription, or confirmation when an order is placed successfully.

How do I make changes to my Auto-Replenishment deliveries?

Once you’ve subscribed, Auto-Replenishment is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting ‘Replenishment Service’ located in the ‘My Account’ section. Please allow up to 24 hours for modifications or cancellations to be processed.

Change order date:
To change your next order date, please visit the ‘My Next Order’ tab under ‘Replenishment Service’ and click the ‘Edit Date’ link then select a new date for your order. This will change the order date for the entire order.
- If the Auto-Replenishment order contains multiple items, and you would only like to change the order date of a single item, please visit the ‘My Subscriptions’ tab and identify the individual item you would like to modify. Please click the ‘Edit’ link next to the frequency dropdown and select your desired next order date.

Skip a delivery:
To skip an Auto-Replenishment order, please visit the ‘My Next Order’ tab, and click the ‘Skip Delivery’ button to skip the entire order.

Change shipment frequency:
To modify the delivery frequency for an Auto-Replenishment item, please visit the ‘My Subscriptions’ tab. On this tab, the current delivery frequency is displayed next to each Auto-Replenishment item in a drop down menu next to ‘Every’. To change the delivery frequency for an individual subscription item, simply click the arrow of the frequency drop down next to the Auto-Replenishment item you would like to modify and select your next desired frequency from the drop down menu.>

Cancel subscription:
To cancel an Auto-Replenishment item, please visit the ‘My Subscriptions’ tab and simply click the ‘Edit’ and then the ‘cancel’ link for the item you wish to cancel. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve chosen ‘Cancel Now,’ your subscription will be canceled and no future orders will be placed. You will also receive an email notification confirming this.

Please allow up to 24 hours for any modifications or cancellations to be processed.

How do I make changes to my Auto-Replenishment account information?

To review or modify your Auto-Replenishment account information, visit ‘Replenishment Service’ located within the ‘My Account’ section on our site. You can change your shipping address or payment information for an individual order or at the subscription item level, which is the default option and will affect all future orders. You can also change the email reminder timing or the delivery frequency.

To make updates to your personal account information, please select the ‘My Next Order’ tab.
– To change your shipping information, please click the ‘Edit’ link located directly to the right of ‘Shipping Info’. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted.
– To change your payment or billing information, please click the ‘Edit’ located directly to the right of ‘Payment Info’. Select a previous payment record and/or billing address from the dropdown menu or create new ones to add to your account. This information will apply to all subscriptions and future orders unless otherwise noted.

Please remember to press OK and verify that your updated information saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.

What is the difference between the ‘My Next Order’ and ‘My Subscriptions’ tabs?

The ‘My Next Order’ tab shows the details for your next scheduled order. An order may contain more than one individual item scheduled for Auto-Replenishment if the items have the same order date, shipping address, billing address, and payment information.

The ‘My Subscriptions’ tab displays individual Auto-Replenishment items and all associated details for that individual subscription including next order date, delivery frequency, quantity, shipping address, billing address, and payment information.