Return Policy

Return Policy

1. Complete the entire Return Form located on the invoice of your shipment. Cut off the Return Form and put it inside your return shipment. Please make a copy of your invoice and keep for your records. Juice Beauty does not refund your original shipping costs. You are responsible for return postage. Juice Beauty is not responsible for lost or misdelivered items.

2. Please ship the products in the original packaging to the address above to ensure that your return remains eligible for a refund. The return must be postmarked within 30 days of the original ship date on your invoice, and the product must be mostly full. Multiple exchanges will not be allowed.

For all product returns, please use the following address:

Juice Beauty Inc.

c/o Return Department

1460 Cader Lane, Suite E

Petaluma, CA 94954

3. A full refund will be issued on a return that included a FREE product or a FREE gift, only if the return is made within 30 days of original ship date on the invoice, and the FREE gift accompanies the return. Any product that is returned without a promotional item(s) that was included with the original transaction will have the value of the promotional item (divided by the number of products purchased) deducted from the refund amount.

Returns take approximately 14 business days from receipt of the package to process.

Order Tracking

When you place an order with Juice Beauty, you will receive an order confirmation via email. If you have questions about your order please email orders@juicebeauty.com and include your full name and order number.

Information Regarding Your Purchase

For information relating to orders placed with juicebeauty.com (e.g., order processing, shipping and handling, returns and exchanges), please email orders@juicebeauty.com.

Out-of-Stock & Back Order

Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.

Other Policies

Privacy Policy

Web Site Policy